If you have get an error in blue screen or we say it blue screen of death then you can fix it using below steps.
A “blue screen” (or “stop error”) is what’s commonly known as the Blue Screen of Death (BSOB), and it could appear while upgrading to a new version of the OS, when starting your computer, or just “out of the blue” when using Windows 10.
The biggest issue with a blue screen is that it’s literally a screen with a blue background and a sad face with not enough information to tell you the problem.
You’ll usually (not always) see a message that reads: “Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.” And a general error code (HAL_INITIALIZATION_FAID, PAGE_FAULT_IN_NONPAGE_AREA, CRITICAL_PROCESS_DIED or BAD_SYSTEM_CONFIG_INFO, for example) that can give you a clue of the issue. But most of the time it’s not enough to fix the problem.
Fortunately, you can often narrow down the blue screen to a problem with an update for Windows or a bad driver, incompatible software, or hardware you recently configured.
In this Windows 10 guide, we’ll walk you through a number of troubleshooting steps to fix a blue screen error and get you up and running as soon as possible.
How to troubleshoot blue screen during an upgrade:
A lot of times you’ll run into a BSOD as you try to upgrade to a new version of Windows 10. Typically, the reason could be a result of a third-party application, such as antivirus and security software, or incompatible hardware.
When you get the blue screen error, your system will automatically roll back any changes and restore the previous version of the OS.
You can troubleshoot this problem while trying to upgrade by doing the following.
An incompatible piece of software, such as an old program or third-party antivirus, is likely the root of the problem.
To resolve this issue, try uninstalling any unnecessary apps or a pieces of software you installed recently, using these steps:
Click on System.
Click on Apps & features.
Select the app and click the Uninstall button
Follow the on-screen directions to complete the uninstall process.
Repeat the steps to remove every piece of software that may be causing the problem.
Once you successfully upgraded to the latest version of Windows 10, you can reinstall the apps and they should work as expected.
Disconnect non-essential hardware
It could also be a hardware related problem. When trying to make an installation of Windows 10 remember to always unplug non-essential peripherals, including secondary monitors, printers, phones, external hard drives and other USB devices (you only need your mouse, keyboard and main monitor).
You can always reconnect the hardware after the installation. If you continue to have the same problem, you may need to install newer drivers, or it could also be an indication of incompatible hardware.
Re-downloading upgrade files
It’s possible that you’re getting a blue screen because of damaged setup files, in which case you’ll need to re-download the installation files.
If you’re trying to upgrade using Windows Update, you can do this by using the Disk Cleanup tool to delete previously downloaded installation files. When you do this, Windows Update will re-download the files again to upgrade the OS.
To use the Disk Cleanup tool, do the following:
Search for Disk Cleanup and click the result.
Select drive “Windows (C:)” and click OK.
Click the Clean up system files button.
Select drive “Windows (C:)” and click OK.
Check the Temporary Windows installation files option.
Click OK to delete the files.
Once you complete the steps, you can try to upgrade one more time using Windows Update.
Doing a clean installation
Alternatively, you can prevent blue screen errors during an upgrade if you choose to delete everything and start fresh with a clean copy of the OS, instead of doing an in-place upgrade with USB-bootable media.
Important: This is a friendly reminder that performing a clean install of Windows 10 will delete everything on your system. It’s recommended that you do a full backup before proceeding.
Before you begin, if you’re upgrading from Windows 7 or Windows 8.1, you’ll need a product key to activate Windows 10. If you’re upgrading to a new version of Windows 10, you can skip entering the product key as the OS will reactivate automatically after the upgrade.
Also, your PC’s BIOS must be configured to boot from a USB flash drive. This can be different depending on your device, so make sure to check your computer manufacturer’s support website for instructions.
To do a clean install of Windows 10, do the following:
Start your computer with the USB-bootable installation media.
Click Install now.
Click the I don’t have a product key link to skip this step.
Check the I accept the license term option and click Next.
Select the OS you want to install.
Choose the Custom: Install Windows only (advanced) option.
Select and delete the primary partition with the Windows 10 installation. (It is usually labeled: Drive 0 Partition 2).
Follow the on-screen directions to complete the install process.
Once you complete the installation of Windows 10, you’ll need to reinstall all your applications and restore your files from backup.